Pengaruh Etos Kerja, Beban Kerja, dan Disiplin Kerja Terhadap Kinerja Internship Fasilitator Pendamping PT Bank Syariah Tbk MSIB Batch 5 di Jember

Abstract

In the increasingly advanced era of globalization, competition in the workforce is becoming more
intense, making the quality of human resources (HR) a critical factor in the success of an
organization. This also applies to internship programs, where the quality of facilitators plays a
key role in competency development. Therefore, improving the performance of facilitators in
managing internship programs needs to be taken seriously. One of the factors influencing
facilitator performance is work ethic, workload, and work discipline. Hence, this study aims to
identify and analyze the significant effects of work ethic, workload, and work discipline on the
performance of internship facilitators mentoring at PT Bank Syariah Tbk in Jember. This research
uses an explanatory research design. The data type used is quantitative, and the data sources were
obtained from interviews, questionnaires, and literature reviews. The sample consists of 30 interns
participating in the MSIB Batch 5 internship program at PT Bank Syariah Tbk Jember. This study
employs multiple linear regression analysis using IBM SPSS Statistics software. The results of the
study partially prove that work ethic has a significant effect on internship performance, workload
has a significant effect on internship performance, and work discipline has a significant effect on
internship performance.